What exactly you will do here:
- Own and evolve the technical platforms for AI and automation across Cembra, acting as the technical expert for Microsoft Power Platform, Copilot Studio, and Customer Center
- Define and maintain governance, architecture, development, security, and operational standards, ensuring compliance with risk and regulatory requirements
- Support business units and project teams in assessing, designing, and implementing AI and automation use cases, including technical feasibility, complexity, effort estimation, and solution design
- Develop reusable components, solution patterns, standards, best practices, and self-service capabilities to scale AI and automation across the organization
- Ensure the stable operation, maintenance, and continuous improvement of implemented solutions, including releases, changes, and deployments
- Monitor solution performance and service quality, ensuring the scalability and reliability of the technology stack
- Manage platform configuration, licensing, and lifecycle, including vendor relationships where required